Integrations

Which POS does Skai Solutions connect to?

Skai Solutions connects to eight POS systems today: Kounta and Lightspeed, Square, Impos, H&L, Tevalis, Revel, TouchBistro and Oracle MICROS. Phone orders land as tickets with no re-keying. Everything else is not connected yet, and we would rather tell you here than after you have paid a setup fee.

Public pricing was checked on 4 of those systems in the first week of September 2026 and 3 of the 4 publish no figure at all. That table, with the date each one was read, is further down this page.

Connected today

Phone orders go straight in - no re-keying, no second screen, no new hardware.

Not connected yet

These are the systems we get asked about most and do not currently support:

Abacus (NZ) · Bepoz · Clover · Epos Now · Idealpos · MobiPOS · OrderMate · Restoke · SplitAbility · SwiftPOS · Task · Toast · Twirll · Uniwell · Vend / Lightspeed X · posBoss (NZ)

If yours is on that list, Skai Solutions will still answer your calls, take bookings and handle enquiries - it just can't push an order into your POS, so orders would reach you as a message instead. For a takeaway that's a meaningful difference. For a bookings-led venue it often isn't. Tell us which you are and we'll say straight out whether it's worth your money.

What does "connected" actually mean?

The word is used loosely in this market, so here is the definition Skai Solutions works to. Connected means the agent reads your live menu including modifiers and item availability, and writes the order back as a ticket in the POS against the right revenue centre, with no person re-keying it. Anything less than that is a message, and a message is a different product at a different price.

Four things sit outside that boundary on every one of the eight systems, and they are the same four everywhere, so ask about them once rather than per vendor:

• Split bills, tabs and open checks. Not attempted. These are floor operations and a phone order is a closed ticket.
• Loyalty lookup and redemption during the call. Not attempted, including on systems that ship a loyalty product.
• Course and seat detail. A dine in construct. Phone tickets carry items and modifiers.
• Trading while the POS is in offline mode. Several of these systems keep selling on the floor when the internet drops. A cloud phone agent cannot, so the floor stays up and the phone goes down.

What do these POS vendors publish about price?

Worth knowing before you scope a change, because it decides whether you can budget from a website or need to book a call. Every figure below was read from the vendor's own public pages on the date shown, and none of it is a quote to you.

Three of the four biggest systems venues here run will not tell you what they cost without a conversation. That is not a criticism, enterprise POS is genuinely scoped work, but it means any budget you build off published numbers is built off one vendor's.

Phone answering is the other half of that budget and it is easier to price. Our page on restaurant phone system costs in Australia gives the market bands, and the cheapest way to answer the restaurant phone prices the free options honestly, including the ones that are not us.

Why does Skai Solutions not connect to every POS?

Every POS connection is a separate build, and a page claiming an integration that doesn't exist is worse than no page - the person most likely to find it is the one person guaranteed to be disappointed by it. Some competitors in this category publish much longer lists. Some of those are real; we can't vouch for all of them, and neither can you. Ask any vendor to demo the actual order landing in the actual POS before you sign anything, including us.

If you want to see what happens before the order reaches the POS at all, how an AI phone answering service for restaurants works follows a single call from divert to ticket, and says plainly which four things it handles badly.

If the venue is still on a till rather than a POS, the integration question has a step in front of it. See cash register against POS system for a restaurant, which compares the four categories of till on cost and on the record each one leaves. A phone agent has nothing to connect to on a cash register.

Questions

What if my POS isn't supported?

Skai still answers every call, takes bookings, and handles hours, dietary and parking questions. What it can't do is push an order into your POS - those reach you as a message instead. If your phone mainly carries orders, that's a real limitation and we'll say so.

How do you decide which integration to build next?

By what people ask for. Every "tell us your POS" submission is counted, and the systems that come up most get built first.

Do I need new hardware?

No. You keep your existing POS, your existing phone number and your existing hardware. Calls divert to Skai and orders arrive through your normal flow.

How long does the connection take?

Five days from sign-up. The one-off setup fee covers the POS connection, your full menu build including modifiers, and voice tuning for your venue.

Not sure which level of automation you actually need? Read AI phone ordering systems for takeaways - it explains what separates an agent that takes a message from one that writes a ticket into your POS.

More: pricing.